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GDPR policy and personal data we process

Below policy includes Plastonor AB and its subsidiaries SafeSack Scandinavia AB and SafeSack Finland Oy, referred to as the “the company”.
The policy is based on (European Parliament and Council Regulation (EU) 2016/679 of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (General Data Protection Regulation).
 
The personal data we collect and process about you as a customer making purchases are:
– Name and ID number (corporate registration number for business customers, personal identification number for private purchases)
– Address
– Telephone numbers and email addresses of contacts
– Payment information
– Customer number
– Information about your purchases
– Information about your items
– Your potential inventory balance with us
– Information about your account holdings
– Information about which of our products or offers you have shown interest in
– Ongoing contact information

For those who are suppliers to the company.
The personal data we collect and process about you as a supplier are:
– Name
– Telephone numbers and email addresses of contacts
– Ongoing contact information

For those we have contact with based on balancing of interests (e.g. marketing), the personal data we collect and process about you are:
– Name (For business customers, company name and address)
– Telephone numbers and email addresses of contacts
– Information about which of our products or offers you have shown interest in
– Ongoing contact information

Why do we process data about you?
The company processes your customer and personal data for various purposes. Primarily, we process the data for the purpose of:
– Fulfilling our obligations towards you as a customer, such as completing purchases, invoicing, and providing support
– Facilitating general customer care and service, such as answering questions and correcting incorrect information
– Providing information and targeting marketing, by mail, email and telephone, regarding selected products and services
– Managing customer relationships and providing our services
– Providing you with relevant information and personalized offers via email and telephone
– Assessing which payment methods we can offer you, for example through credit assessments
– Improving our customer offering, such as developing services and products
– Preventing fraud and performing risk management
– Complying with applicable legislation, such as accounting laws
The data may also be used as a basis for market and customer analysis, market research, statistics, business monitoring, as well as business and method development related to the purchase of goods and services.

The legal bases for our processing of your personal data
The company bases the processing of your personal data on a number of legal bases. These are described in this section.
We process, among other things, your personal data in order to fulfill the contract with you as a customer, such as completing bookings, purchases, and to fulfill our commitments through simplified administration and access to order history. With this legal basis, we also process information about our customers, such as purchases, interaction with the company, and interest in our offers and products. This is in order to fulfill our commitment to provide our customers with relevant offers.
Some of the processing of personal data that we do is based on a so-called balancing of interests. This applies, for example, to the processing we do to send offers to you about our products and services, as well as to do a limited segmentation of customers, e.g. based on product category. The company does not process sensitive personal data based on a balancing of interests and does not conduct any processing that constitutes profiling based on a balancing of interests.
In some cases, the company may have a legal obligation to process personal data. This applies, for example, to the processing of personal data we do to comply with the requirements of accounting laws.

How long do we keep data about you?
Your personal data is only kept for as long as there is a need to keep it to fulfill the purposes for which the data was collected, in accordance with this Privacy Policy. The company may keep the data for longer if needed to comply with legal requirements or safeguard the legal interests of the company, for example if there is a legal process ongoing.
In addition to the statutory period, the company retains personal data for up to 24 months after the person last interacted with the company.

Who do we disclose personal data to?
The company may disclose your information to third parties, such as its own group companies, other suppliers (e.g. shipping companies), and authorities.

Your rights
The company is responsible for ensuring that your personal data is processed in accordance with applicable legislation. The company will, upon your request or on its own initiative, correct, de-identify, delete, or supplement data that is found to be incorrect, incomplete, or misleading. If we have registered information about you, you can always request a copy of your personal data from our records. Contact information to express interest in being removed from the registry. (please contact SafeSack Scandinavia AB through the contact form on this website to send your request )

IT data protection We ensure a high level of security for your personal data and have taken appropriate technical and organizational security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

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